Tiqets Systems

Confluence & Jira

Confluence is our knowledge base. Every department has their own space. We use Confluence to document our processes, procedures, how-to's and much more. So are you wondering how something works or where to find information? Always search in confluence first.

Click here to access the Tiqets confluence.

Jira is used to manage, plan and update the Tiqets product backlog, internal requests, and updates to be announced. Each department has their own Jira space.

Click here for the instruction on how to create a Jira issue. This is a Customer Service example.

G Suite

Google Drive, Mail, Calendar

Our productivity suite that covers:

Google drive: where you can store and create all your documents, sheets and presentations
Google Mail: your email
Google Calendar: Where you can create meetings, find meeting rooms and invite colleagues.

Slack

Used for internal (within-team and between-teams) communication.

Use email for important messages that contain a lot of information and slack for quick questions and informal messages.

Hibob

Hibob is your one-stop-shop for all people processes:

Onboarding
Request holiday & leave
Request working remotely abroad
View and update your personal information
Register sick leave
Register goals and performance reviews
Answer engagement surveys
See who's in, out and when it is someone's birthday

Youforce is our internal system for payroll administration. In this system you can see your payslips. See more information below on how to do that.

In Youforce you can find your payslips. You will receive an email on your personal email account with your own login. Once you have logged in you can change your login.

After logging in, you will be on the Youforce desktop (see the image here above) and by clicking on ‘Mijn dossier’ you will enter your personal file.

Once you are in your personal file you can see per month your salary payslip (salaris specificatie), and also your annual statement (jaaropgaaf).

In the top right corner of the page you will see four icons. By clicking on the yellow marked wheel in the image here above you go to ‘my settings’.

Once you are in your settings you can (if you want to) set up an email-service to receive your salary payslip every month on your personal email account. Or you can choose to receive an email notification once your new payslip is ready for you to see. In the image on the right you see your settings. By clicking on the yellow marked ‘E-mailservice salarisspecificaties’ you will go to the email-service.

If you prefer to receive your salary payslip as a PDF file in your email every month you choose the first option. If you rather receive a notification that your salary slip is ready for you to see in Youforce you choose the second bullet point. And if you don’t want to receive any emails about the above options you can pick the third option.

By filling in your personal emailadres (so not your Tiqets email) in the box and clicking on the green button in the right corner your preferences will be saved.

Zoom

Is our preferred tool for having online meetings.

You can easily create calendar invites with a zoom link
Give presentations in your meeting by sharing your screen
Access and set-up a zoom meeting easily via Slack
Share your screen in our meeting rooms

Just download the app in your Microsoft Store and login with your Tiqets account.

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