Working remotely

Working remotely abroad

We believe that our team of international employees is a key source of Tiqets' global success. We understand that employees would like to visit their families in other states or abroad and/or extend their stay by working from another country. With our hybrid way of working the possibility to also work from other states or countries is indispensable.

Tiqets wants to facilitate working remotely abroad but is also obliged to take the social security position of our employees into account, as well as any adverse tax/social security contributions for Tiqets in other states or foreign countries.

Tax & social security difficulties

As each state has its own rules regarding (wage and income) tax and social security in case of working remotely, it remains difficult to formulate a “catch-all '' policy concerning the number of days Tiqets can allow its employees to work remotely. This should therefore be checked on a case-by-case base.

In order to create guidelines for working remotely, the Tiqets policy is that working remotely for a certain period of time is (generally) allowed (more information will follow below). In order to monitor the location of our employees and any relevant (tax/social security) risks associated with working remotely, Tiqets decided that People & Culture should assess and approve working remotely beforehand in collaboration with Tax.

The request

Given the risks for Tiqets and its employees (e.g. double taxation or not socially secured employee), Tiqets decided that a Tiqets Employee* can make a request for 'working remotely'. 

In order for the People & Culture team to review your requests please follow the next steps:

1. Employees can submit a request to work remotely from the moment they have been employed at Tiqets for at least 3 months.

2. Discuss your plan with your manager to align on the period you will be away and to discuss the possibility of you working remotely. In some positions, it can be more difficult to do your work from another state. Only approval from your manager is not sufficient.

3. The People & Culture team will review your request based on the following points: 

• A request must be sent on time (at least 1 month upfront) via Hibob. The People & Culture and Tax teams shall determine if you are allowed to work remotely (and for what period) on a case-by-case basis.

• You are entitled to 30 days of working remotely per year on a full-time basis, the duration of your current contract (months in service) within the same year combined with your % employment (full-time or part-time) will be taken into account.

• Tiqets will also evaluate your holiday balance case by case, and in some situations, you will need to take extra holidays if you want to spend time in another state. If we cannot approve your request, Tiqets can also offer unpaid leave as a solution.

• When your request is approved and you are actually working remotely and something happens locally (accident, illness, etc.), please notify the People & Culture team immediately!

Working remotely is only possible for employees. It does not apply to interns and/or contractors.

Rules per state & countries worldwide:

• For the following states: Alaska, Florida, Nevada, South Dakota, Texas, Washington, and Wyoming. You are allowed to request to work 6 weeks per year.

• For all other states, you are allowed to request to work for a maximum of 2 weeks per year (10 days).

• For Canada, you are allowed to request to work for a maximum of 2 weeks per year (10 days).

• For the UK, you are allowed to request to work for a maximum of 2 weeks per year (10 days).

• For EU requests, unfortunately working remotely is not possible.

In the event that you would like to extend your stay, you will be required to take holidays.

How to request working remotely abroad

1. Go to your profile and click on your time-off icon

2. Go to "Request time-off", under "What kind of request?" please find and click on "Working remotely abroad"

3. Fill in the dates you want to work remotely

4. Under "Notes" you must indicate which state you want to be working from from

5. Submit your request

Your request will first be sent to your manager and then to the People & Culture team for approval. It's possible that the P&C team will reach out to you for further details if necessary. 

Please check out the rulings and relevant considerations below!
To keep a healthy balance Tiqets recommends taking holidays: 

1. Everyone needs a holiday now and then to relax, and your holidays can also expire so be cautious of using your hours before they expire.

2. P&C and managers will keep a close eye on your holiday balance.

Considerations from tax / social security perspective

Assumptions

• We assume that every Tiqeteer (US office) has and remains to have a USL home/residence in the state in which they live (e.g. rented). The same applies to Tiqeteers in the EU countries, the UK, and APAC countries.

• We also assume that Tiqeteers (US office) do not have established residency or secondary residency (i.e having a home or second home, a child going to school in a different state - this does not include college-aged children, a license, registering to vote, etc), and the Tiqeteer is truly only there temporarily for vacation/working remotely, etc. 

In the event, that this does apply to you, please mention this together with your request. This could potentially mean that more paperwork is required, and therefore the request can take longer to process.

Relevance: Tiqets could become subject to double taxation/social securities and you might not be secured for social security benefits!