Salary & Contract
Pay Day
You will receive your monthly salary around the 25th of every month. Your payslip is available in the Horizon portal or via email.
If you have any questions about your payslip please reach out to hrm@tiqets.com
Change of bank account
Whenever you change your bank account please make sure to send an email with your new bank details to hrm@tiqets.com. This way HR will be able to change it correctly in Horizon and you will receive your salary on the right bank account.
Beverages & Lunch
Tiqets arranges lunch vouchers for the employees.
Contracts
The standard process (for renewal)
HR will generally discuss the renewal of a contract around 1.5 months before the end of the contract with your manager. Your manager will then have a meeting with you to discuss your renewal, improvement plan or end of contract.
If, for any reason, your performance is not as expected, this will be discussed with you by your manager (and HR).
Please always approach your manager or HR if you have any questions about your contract.
Resignation
If you want to hand in your resignation, you should:
First: properly inform your manager.
Second: send an official email with confirmation to your direct manager and CC hrm@tiqets.com.
After that you will be receiving an email with all important information
As soon as your last day is confirmed. You will also be receiving a letter confirming everything that has been agreed upon.
Notice period
Your notice period is at least 15 calendar days, but longer is preferable and required in some circumstances.
If you have holiday days left, you can use these to be released from your duties on an earlier date or you can have them paid with your last salary.
Please consider that Tiqets can deny you from taking days to stop earlier with working. This can happen due to shortage of people in your team or other reasons.